This whole process only takes about 3-4 weeks from the time you order to the time of the consult for a phone consult. Once you place your order, you will get an email within 1-3 business days about how to take the hair sample and where to send it. For email consults, it takes about 4 weeks to receive your full written email report from the time that you first order. The time frame depends on the speed of mail, how busy the lab is, and how many reports we have to do at the time.